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Return
Returns
We accept return requests within 30 days of delivery.
To be eligible:
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Item must be unused, unworn, and in original packaging
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Proof of purchase is required
To request a return, contact us at:
📧 klvsbusiness@gmail.com
Approved returns must be sent to:
📍 INSERT RETURN ADDRESS
Returns sent without prior approval will not be accepted.
Damaged or Wrong Items
If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with photo or video proof.
Non-Returnable Items
Sale items, gift cards, custom products, and personal care items are non-returnable.
Refunds
Approved refunds are processed to the original payment method within 10 business days.
Shipping charges are non-refundable.
Cash on Delivery (COD)
COD orders are not eligible for refunds.
Only replacement is provided for damaged or wrong items.